Privacy Policy

Privacy Policy

Effective Date: 30-03-25

This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website, make purchases, or interact with our services. By using our website and providing your information, you consent to the terms outlined in this policy.

1. Information We Collect

a. Personal Information: We may collect personal information such as your name, email address, shipping address, billing address, phone number, and payment details when you place an order. This information is necessary for order processing, delivery, and customer support.

b. Account Information: When you create an account on our website, we may collect and store your username, password, and other preferences. This enables a personalized shopping experience and allows you to access your order history and saved information easily.

c. Website Usage Information: We may collect non-personal information about your interactions with our website, such as the pages visited, products viewed, and the duration of your visit. This helps us improve website functionality and enhance your experience.

d. Cookies and Tracking Technologies: We use cookies and similar tracking technologies to gather information about your browsing behavior, preferences, and device information. This helps us provide a more personalized experience and enables certain website features.

2. Use of Collected Information

a. Order Processing and Fulfillment: We use the information you provide to process and fulfill your orders, including shipping products to your designated address within the estimated timeframe.

b. Communication and Customer Support: We may use your contact information to communicate with you regarding your orders, provide updates, respond to inquiries, and deliver customer support services.

c. Personalization and Marketing: With your consent, we may use your information to personalize your shopping experience, recommend products, and send promotional offers or newsletters. You can opt out of marketing communications at any time.

d. Website Improvement: We analyze non-personal information to understand how users interact with our website, identify areas for improvement, and enhance performance, functionality, and security.

3. Information Disclosure

a. Third-Party Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, processing payments, fulfilling orders, delivering packages, or providing customer support. These service providers have access to your information solely for performing their designated tasks and are obligated to maintain its confidentiality.

b. Legal Compliance: We may disclose your information to comply with applicable laws, regulations, or legal processes, respond to lawful requests, protect our rights, privacy, safety, or property, or in connection with a merger, acquisition, or sale of our business.

4. Data Security

a. We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission over the internet or electronic storage method is 100% secure.

b. You are responsible for maintaining the confidentiality of your account credentials, and we strongly recommend using unique and secure passwords.

5. Children's Privacy

Our website is not intended for use by individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware of any personal information collected from a child without parental consent, we will take immediate steps to delete it from our records.

6. Your Rights (California Consumers - CCPA Compliance)

a. Right to Know: You have the right to request information about the personal data we collect, use, disclose, and share.

b. Right to Delete: You can request that we delete your personal information, subject to legal exceptions.

c. Right to Opt-Out: You can opt out of the sale of your personal information. We do not sell personal data, but you can still exercise this right.

d. Right to Non-Discrimination: Exercising your CCPA rights will not result in any discriminatory treatment.

How to Exercise Your Rights

To request access, deletion, or opt-out, you can:

• Contact us using the contact form.

We may need to verify your identity before processing your request.

7. Changes to this Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the updated policy on our website. We encourage you to review this policy periodically to stay informed about how we protect your information.

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact our customer support team.